Privacy Policy

1. Who We Are

This Privacy Policy applies to Stephenville Fence & Deck ("we," "us," or "our"), a deck builder and fence contractor based in Stephenville, TX. Our website is located at www.stephenvillefenceanddeck.com. If you have questions about this policy, contact us at hi@stephenvillefenceanddeck.com.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our website.

Information You Provide

When you fill out our contact or estimate request form, we collect the information you submit - typically your name, phone number, email address, and the details of your project request. We use this information only to respond to your inquiry and to coordinate your free estimate appointment.

Information Collected Automatically

Like most websites, ours uses standard analytics tools to collect information about how visitors use the site. This may include your IP address, browser type, pages visited, time spent on pages, and the source that brought you to our site. This data is collected in aggregate and is not linked to your personal identity.

3. Cookies

Our website may use cookies - small text files stored in your browser - to improve your experience and to help our analytics tools function. Cookies do not contain personal information such as your name or contact details. You can disable cookies in your browser settings at any time, though doing so may affect the functionality of some features on the site.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule and coordinate on-site estimate appointments
• Communicate with you about your project before, during, and after the work
• Improve our website based on how visitors use it (aggregate analytics only)

We do not sell your personal information to third parties. We do not use your contact information for unsolicited marketing communications unrelated to your inquiry.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in limited circumstances:

• With service providers who help us operate our website or process form submissions (such as our form hosting provider), who are bound to keep your data confidential
• When required by law, court order, or government authority
• To protect the rights, property, or safety of Stephenville Fence & Deck, our customers, or others

6. Data Retention

We retain personal information collected through our contact forms for as long as is necessary to fulfill the purpose for which it was collected - typically for the duration of your project relationship with us and a reasonable period afterward for follow-up and record-keeping purposes. Analytics data is retained according to the terms of the analytics service provider we use.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information, subject to applicable legal and business requirements
• Opt out of any future communications from us

To exercise any of these rights, contact us at hi@stephenvillefenceanddeck.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit.

9. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

10. Security

We take reasonable steps to protect the personal information you share with us from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to handling your data with care.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: